IMPORTANT LEGAL NOTICE
By accessing suretestkit.com or purchasing our testing services, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Sure Test Kit FZ-LLC, registered in Dubai, UAE.
If you do not agree to these terms, please do not use our website or services.
Table of Contents
1
Definitions & Interpretation
Key Definitions
Understanding these terms is essential for proper interpretation of this agreement.
| Term | Definition | Application |
|---|---|---|
| "Website" | suretestkit.com and all associated subdomains | All digital platforms operated by Sure Test Kit |
| "Services" | STD/HIV test kits, telehealth consultations, result interpretation | Medical testing products and associated support |
| "Customer" | Any individual or entity purchasing or using our Services | User must be 18+ years and legally competent |
| "Test Results" | Laboratory findings from biological sample analysis | For informational purposes, not diagnostic |
| "UAE" | United Arab Emirates, including all seven emirates | Primary jurisdiction for all legal matters |
Interpretation Rules
- References to legislation include amendments and re-enactments
- Singular includes plural and vice versa
- "Including" means including without limitation
- Headings are for convenience only and do not affect interpretation
2
Eligibility & Age Requirements
Age Verification Required
By using our Services, you confirm that you are at least 18 years old and legally competent to enter into binding contracts under UAE law.
Eligibility Criteria
Age Requirement
Minimum 18 years old. We reserve the right to request age verification documentation.
Legal Capacity
Must have legal capacity to enter contracts under UAE Civil Transactions Law.
Geographic Eligibility
Services currently available only within the United Arab Emirates.
Prohibited Users
The following individuals are not permitted to use our Services:
- Individuals under 18 years of age
- Persons lacking legal capacity under UAE law
- Individuals using false identification or fraudulent information
- Those prohibited by law from purchasing medical testing products
3
Medical Services Disclaimer
CRITICAL MEDICAL DISCLAIMER
Our test kits provide preliminary screening results only. They are not a substitute for professional medical diagnosis, advice, or treatment.
Service Limitations
Screening Tool Only
Our tests are designed for preliminary screening, not definitive diagnosis.
Follow-Up Required
Positive or inconclusive results require confirmation through a healthcare facility.
Not Emergency Care
Our services do not constitute emergency medical care or treatment.
User Responsibilities
By using our Services, you acknowledge and agree that:
- You will seek professional medical advice for any health concerns
- You understand the limitations of at-home testing
- You will follow all instructions provided with test kits
- You take full responsibility for proper sample collection and handling
4
Ordering & Payment Terms
Order Process
Selection
Choose appropriate test kit based on your needs and medical history.
Checkout
Provide accurate shipping information and select payment method.
Confirmation
Receive order confirmation via email with estimated delivery timeline.
Payment Terms
| Payment Method | Processing Time | Currency | Security |
|---|---|---|---|
| Credit/Debit Card | Immediate | AED (UAE Dirham) | PCI-DSS Compliant |
| Apple Pay/Google Pay | Immediate | AED | Tokenized |
| Bank Transfer | 1-2 Business Days | AED | Secure |
| Cash on Delivery | Upon Delivery | AED Cash Only | Available UAE-Wide |
Pricing & Taxes
All prices are in UAE Dirham (AED) and include 5% VAT as required by UAE Federal Tax Authority. Prices are subject to change without prior notice.
5
Shipping & Delivery (UAE Only)
Discreet Packaging Guarantee
All packages are shipped in plain, unmarked packaging with no external indication of contents. Return address shows "Sure Test Kit" without medical references.
Delivery Timelines
| Emirate | Standard Delivery | Express Delivery | Same-Day* |
|---|---|---|---|
| Dubai | 1-2 business days | Next business day | Available |
| Abu Dhabi | 2-3 business days | 1-2 business days | Not Available |
| Sharjah | 2-3 business days | 1-2 business days | Not Available |
| Other Emirates | 3-4 business days | 2-3 business days | Not Available |
*Same-day delivery available for orders placed before 12 PM in select Dubai areas.
Shipping Restrictions
- We only ship within the United Arab Emirates
- PO Box delivery available for all emirates
- Signature may be required upon delivery for security
- Failed delivery attempts will result in package return to facility
6
Test Results & Interpretation
RESULTS INTERPRETATION WARNING
Test results should be interpreted in consultation with a healthcare professional. False positives/negatives are possible with any testing method.
Result Categories
Negative Result
No detection of targeted markers. Does not guarantee absence of infection.
Positive Result
Preliminary detection of markers. Requires confirmatory testing.
Inconclusive
Unable to determine result. Retesting recommended.
Result Accuracy
Our tests have >99% accuracy when used as directed. Accuracy depends on proper sample collection, storage, and testing procedures. Window periods for different infections vary.
7
Liability Limitations
LIMITATION OF LIABILITY
To the maximum extent permitted by UAE law, our liability is limited to the purchase price of the test kit.
Exclusions of Liability
We are not liable for:
- Indirect, consequential, or incidental damages
- Loss of data, income, or business opportunities
- Emotional distress or psychological harm
- Incorrect user interpretation of results
- Failure to seek professional medical follow-up
- Acts beyond our reasonable control (force majeure)
User Indemnification
You agree to indemnify and hold harmless Sure Test Kit, its directors, employees, and affiliates from any claims arising from:
- Your misuse of test kits or Services
- Violation of these Terms and Conditions
- Violation of any laws or third-party rights
- Improper storage or handling of test kits
10
UAE Governing Law
United Arab Emirates Legal Framework
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates, specifically:
- UAE Federal Law No. 5 of 1985 (Civil Transactions Law)
- UAE Federal Law No. 2 of 2019 (Health Data Regulation)
- Dubai Law No. 2 of 2019 (Dubai Healthcare City Regulation)
- UAE Federal Decree-Law No. 34 of 2021 (Cybercrime Law)
Jurisdiction
Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
Acceptance of Terms
By using our website or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last updated: October 26, 2023
Questions About Our Terms?
Contact our legal department for clarification or concerns regarding these Terms and Conditions.
Legal Inquiries
support@suretestkit.comRegistered Office
Sure Test Kit FZ-LLCDubai Healthcare City
Dubai, UAE
Response Time
Legal Inquiries: 3-5 business daysUrgent Matters: 24 hours