Our Shipping Promise
We guarantee discreet, secure delivery of your test kits through our dedicated shipping team. Every package is handled with utmost confidentiality.
Discreet Packaging
All packages shipped in plain box, unmarked boxes with no indication of contents
Fast Delivery
Same-day in Dubai and Sharjah, within 24 hours for all other emirates
Our Own Team
Dedicated delivery team for maximum privacy and reliability
Transparent Shipping Rates
Fixed logistical pricing with no hidden checkout fees across the UAE.
| Delivery Area / Emirate | Standard Shipping Rate | Same-Day Delivery Line | Guaranteed Timeframe |
|---|---|---|---|
| Dubai & Sharjah | 25 AED | Available (Order before 8 PM) | Same-Day Delivery |
| Abu Dhabi & Al Ain | 30 AED | Not Available | Within 24 Hours (Next-Day) |
| Ajman | 30 AED | Not Available | Within 24 Hours (Next-Day) |
| Northern & Eastern Emirates* (RAK, Fujairah, UMQ) | 30 AED | Not Available | Within 24 Hours (Next-Day) |
Delivery Process Timeline
Here's what happens after you place your order:
Order Confirmation
You receive email and SMS confirmation with order details. Our team begins processing your order immediately.
Discreet Packaging
Your test kit is packaged in our confidential packaging with no external markings.
Assigned to Delivery Team
Our dedicated shipping team receives your package for delivery.
Delivery Execution
Package delivered to your specified address. Delivery time depends on your location.
UAE Emirates & Regions We Serve
We deliver confidential at-home diagnostic kits to all cities and regions across the UAE through a highly secure network.
Dubai
Shipping Fee: 25 AED
Same-Day Dispatch: Available
Sharjah
Shipping Fee: 25 AED
Same-Day Dispatch: Available
Abu Dhabi & Al Ain
Shipping Fee: 30 AED
Same-Day Dispatch: Next-Day Line
Ajman
Shipping Fee: 30 AED
Same-Day Dispatch: Next-Day Line
Ras Al Khaimah
Shipping Fee: 30 AED
Same-Day Dispatch: Next-Day Line
Fujairah
Shipping Fee: 30 AED
Same-Day Dispatch: Next-Day Line
Umm Al Quwain
Shipping Fee: 30 AED
Same-Day Dispatch: Next-Day Line
Discreet Packaging Guarantee
We understand the sensitive nature of STD/HIV testing. Every package is designed for maximum privacy.
Plain Packaging
No external markings, logos, or indicators of medical contents
Generic Return Address
"Sure Test Kit" only - no medical references
Flexible Delivery Options
Choose delivery time slots that work for you
Our Dedicated Shipping Team
Unlike other companies that use third-party couriers, we employ our own trained delivery professionals.
Professional Conduct
Trained in discreet delivery protocols and customer privacy protection
Flexible Scheduling
Can accommodate specific delivery time requests when possible
Direct Communication
Delivery team can contact you directly for delivery coordination
Need Shipping Assistance?
Contact our shipping support team for delivery inquiries, updates, or special requests.
Support Hours
Shipping Department
27*7Important Notes
- Delivery times are estimates and may vary due to traffic or weather
- Please ensure someone is available to receive the package, or provide alternative delivery instructions
- Our delivery team will never discuss package contents with anyone
- Remote areas may experience slightly longer delivery times
Shipping Policy last updated: May 20, 2026
Shipping & Delivery FAQ
Quick answers to common questions about our confidential logistics footprint in the UAE.